A member who leaves
shows signs first.
A membership about to end, and a last visit two weeks ago. Those are clear signs, if someone sees them. Vibe Fit puts them in front of the team every day, so follow-up happens before the member disappears.
Expiring memberships, with the last visit
The next 7 and 30 days, and next to each member the last time they came. A member expiring in 5 days whose last visit was 12 days ago is the one who needs a call today.
- Expiring in 7 / 30 days
- Last visit next to every name
- Expired memberships in one list
The whole member history in their profile
Past memberships, attendance, classes, and PT sessions. When reception calls a member, they know who they are talking to, not a number on a list.
- Current and past memberships
- Attendance, classes, and sessions
- Coach and branch
| Member | Plan | Ends | Last visit | Status |
|---|---|---|---|---|
| Nour Elsherif | Monthly | 18 d | Today | Active |
| Heba Adel | Annual | 3 d | Yesterday | Expiring |
| Omar Khaled | 3-month | 44 d | 12 d ago | Frozen |
| Salma Fouad | PT 12 | 7 sess. | Today | Active |
| Mina Fayez | Monthly | 0 | 20 d ago | Expired |
And the member is reminded in their own app
An alert before the membership ends, a class reminder, and offers and messages from the gym. Communication reaches the member where they are: their phone.
- Alert before membership expiry
- Class and session reminders
- Offers and messages from the gym
A renewal is cheaper than a new member.
Every member who renews is revenue that needs no marketing. Following up at the right time is the simplest way to grow the gym.
The team knows who to call
A clear daily list, not a guess.
The call is personal
The whole history in front of the employee.
Management sees the renewal rate
And knows whether follow-up is working.
Retention questions
Does Vibe Fit send automatic WhatsApp renewal messages?
Does it show my renewal rate?
Let's build a better way to run your gym.
Request a demo and we will show you how Vibe Fit runs inside your gym, from the member to the staff to management.