One member.
One profile.
Everyone sees the same truth.
Not paper in the reception drawer, a sheet on the manager's laptop, and a WhatsApp group for coaches. One member database, and every employee sees the part their job needs.
| Member | Plan | Ends | Last visit | Status |
|---|---|---|---|---|
| Nour Elsherif | Monthly | 18 d | Today | Active |
| Heba Adel | Annual | 3 d | Yesterday | Expiring |
| Omar Khaled | 3-month | 44 d | 12 d ago | Frozen |
| Salma Fouad | PT 12 | 7 sess. | Today | Active |
| Mina Fayez | Monthly | 0 | 20 d ago | Expired |
When member data is scattered
Every staff member asks the same questions about the same member.
A member's phone number lives in three places, and all three are wrong.
The coach has no idea when a new client's membership ends.
A member who vanished two months ago went unnoticed.
When an employee leaves, they take what they knew with them.
Management does not actually know how many active members it has.
Any member in a second
By name or phone number from the Staff App. Reception finds the member and their status instantly, and can answer any question without searching.
- Search by name or phone
- Status, plan, and expiry
- Last visit and PT sessions
The complete member profile in one place
Current and past memberships, attendance history, classes attended, PT sessions and coach, and the branch they belong to. The member's entire history with the gym is kept.
- Current and past memberships
- Attendance, classes, and sessions history
- Branch and assigned coach
| Member | Plan | Ends | Last visit | Status |
|---|---|---|---|---|
| Nour Elsherif | Monthly | 18 d | Today | Active |
| Heba Adel | Annual | 3 d | Yesterday | Expiring |
| Omar Khaled | 3-month | 44 d | 12 d ago | Frozen |
| Salma Fouad | PT 12 | 7 sess. | Today | Active |
| Mina Fayez | Monthly | 0 | 20 d ago | Expired |
Each role sees its own
Reception sees members and memberships. Coaches see only their clients. Management sees everything. The same database, different permissions.
- Role-based permissions
- Coaches see only their clients
- Management sees the whole database
| Role | Members | Check-in | PT | Finance | Reports |
|---|---|---|---|---|---|
| Owner | ✓ | ✓ | ✓ | ✓ | ✓ |
| Branch manager | ✓ | ✓ | ✓ | View | ✓ |
| Reception | ✓ | ✓ | — | Cash | — |
| Coach | Own | — | Own | — | — |
Member management questions
Can I move my existing member data into Vibe Fit?
Who can see member data?
Let's build a better way to run your gym.
Request a demo and we will show you how Vibe Fit runs inside your gym, from the member to the staff to management.